Privacy Policy
Last Updated: January 12, 2026
1. Introduction
This Privacy Policy describes how Tulla, Tulla Media Corporation, and related entities (“we,” “us,” or “our”) collect, use, store, and protect personal and business information obtained through our website, services, and ongoing business relationships.
By accessing our website, using our services, requesting work, making payments, or continuing an existing business relationship with us, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect personal and business information including, but not limited to:
- Name, company name, email address, phone number, and contact details
- Billing, invoicing, and payment-related information
- Website, hosting, server, and technical configuration details
- Communications sent to us via email, forms, messaging platforms, or other channels
- Information necessary to provide hosting, development, maintenance, or consulting services
Information may be collected directly from you or automatically through the use of our services.
3. How We Use Information
Information collected may be used for purposes including:
- Providing, maintaining, and improving our services
- Communicating with clients and responding to inquiries
- Billing, invoicing, payments, and account administration
- Technical support, system administration, and security monitoring
- Operational, legal, and business purposes
We do not sell personal information.
4. Data Storage and Security
We implement reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, or alteration.
However, no method of transmission or storage is completely secure. Accordingly, we cannot guarantee absolute security and are not responsible for unauthorized access, data loss, or breaches resulting from factors beyond our reasonable control.
5. Backups and Data Responsibility
Data backups may be performed periodically as part of certain services. All backups are provided on a best-effort basisand are not guaranteed.
Clients are strongly encouraged to maintain independent backups of their data. We are not an insurer of data and are not responsible for data loss resulting from software failures, hardware issues, cyber incidents, third-party services, or legacy systems.
6. Third-Party Services
We may use third-party providers (such as hosting infrastructure providers, email platforms, analytics tools, or payment processors) to deliver services.
When third-party services are used at a client’s request, those providers’ privacy practices and security measures are governed by their own policies. We are not responsible for the privacy practices, data handling, security measures, or failures of third-party providers.
7. Legacy Systems and Outdated Software
If a client elects to continue using outdated, unsupported, or legacy software, frameworks, or systems, we are not responsible for security vulnerabilities, data exposure, incompatibilities, or service interruptions arising from such configurations.
8. Client Responsibilities
Clients are responsible for:
- Maintaining accurate and up-to-date contact information
- Safeguarding login credentials and access information
- Notifying us promptly of any suspected security incidents or unauthorized access
9. Updates to This Privacy Policy
We reserve the right to update this Privacy Policy at any time to reflect operational, legal, or regulatory changes.
Updates become effective upon publication on our website. Continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy.
10. Relationship to Terms of Service
This Privacy Policy is part of and should be read together with our Terms of Service, available at:
👉 https://tul.la/terms-of-service-tos/
In the event of a conflict, the Terms of Service shall govern.
11. Contact Information
If you have questions regarding this Privacy Policy or our data practices, please contact us through our website at:
👉 https://tul.la